SERVICES
Managed Support
Add Efficiency To Your Day-To-Day Operations
Outsource non-core business processes and initiatives leveraging Aditi's managed services. Vastly improve systems management, reduce budgetary expenditures and adopting predictive maintenance with Aditi’s managed support strategies.
Reliable teams build reliable processes and reliable processes build stronger organizations. Our managed support combines technology consulting experience with precise deployment of expertly trained talent. From discovery to completion, we fuse your vision with our unrivaled capabilities to accelerate and support:
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Cloud Infrastructure & Operations
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Applications
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Q/A Testing
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Business Processes
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Legacy Applications
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Custom Service Desk Operations (L1, L2, L3)
Cloud Infrastructure & Operations
Services
Our managed support services for cloud infrastructure ensure your systems are optimized for performance, scalability, and security. We handle day-to-day cloud operations, including monitoring, maintenance, and troubleshooting, allowing your team to focus on core business activities. With our end-to-end support, we ensure that your cloud infrastructure runs smoothly and efficiently, providing the reliability and scalability your business needs to grow.
Applications
Services
We offer full lifecycle management for your business applications, from deployment to ongoing maintenance and updates. Our team ensures that your applications are always up-to-date, secure, and performing optimally. Whether it’s cloud-based applications, enterprise software, or custom solutions, we provide the support you need to ensure business continuity and user satisfaction.
Q/A Testing
Services
Our Q/A testing services ensure that your software meets the highest quality standards. We conduct continuous testing throughout the development lifecycle, covering functional, performance, and security aspects. By identifying and addressing issues early, we help you reduce the time to market while ensuring your applications perform reliably and securely in production environments.
Business Processes
Services
We help businesses streamline and automate their critical processes, improving efficiency and reducing operational costs. By automating routine tasks and optimizing workflows, we enable your teams to focus on higher-value activities. Our business process management services ensure smoother operations, better resource utilization, and enhanced agility in responding to market changes.
Legacy Applications
Services
Our managed support for legacy applications ensures that your older systems continue to function effectively while minimizing the risk of downtime. We provide ongoing maintenance, security updates, and optimization to extend the lifespan of your legacy systems. With our support, you can avoid costly system overhauls and ensure business continuity while planning for future modernization efforts.
Custom Service Desk Operations (L1, L2, L3)
Services
We provide tailored service desk operations at all levels—L1 for basic support, L2 for in-depth troubleshooting, and L3 for advanced technical assistance. Our custom service desk solutions are designed to meet the specific needs of your organization, ensuring fast response times, effective issue resolution, and minimal disruption to your operations. Whether you need 24/7 support or specialized assistance, we deliver the right level of service to keep your systems running smoothly.
Cloud Infrastructure & Operations
Services
Our managed support services for cloud infrastructure ensure your systems are optimized for performance, scalability, and security. We handle day-to-day cloud operations, including monitoring, maintenance, and troubleshooting, allowing your team to focus on core business activities. With our end-to-end support, we ensure that your cloud infrastructure runs smoothly and efficiently, providing the reliability and scalability your business needs to grow.
Applications
Services
We offer full lifecycle management for your business applications, from deployment to ongoing maintenance and updates. Our team ensures that your applications are always up-to-date, secure, and performing optimally. Whether it’s cloud-based applications, enterprise software, or custom solutions, we provide the support you need to ensure business continuity and user satisfaction.
Q/A Testing
Services
Our Q/A testing services ensure that your software meets the highest quality standards. We conduct continuous testing throughout the development lifecycle, covering functional, performance, and security aspects. By identifying and addressing issues early, we help you reduce the time to market while ensuring your applications perform reliably and securely in production environments.
Business Processes
Services
We help businesses streamline and automate their critical processes, improving efficiency and reducing operational costs. By automating routine tasks and optimizing workflows, we enable your teams to focus on higher-value activities. Our business process management services ensure smoother operations, better resource utilization, and enhanced agility in responding to market changes.
Legacy Applications
Services
Our managed support for legacy applications ensures that your older systems continue to function effectively while minimizing the risk of downtime. We provide ongoing maintenance, security updates, and optimization to extend the lifespan of your legacy systems. With our support, you can avoid costly system overhauls and ensure business continuity while planning for future modernization efforts.
Custom Service Desk Operations (L1, L2, L3)
Services
We provide tailored service desk operations at all levels—L1 for basic support, L2 for in-depth troubleshooting, and L3 for advanced technical assistance. Our custom service desk solutions are designed to meet the specific needs of your organization, ensuring fast response times, effective issue resolution, and minimal disruption to your operations. Whether you need 24/7 support or specialized assistance, we deliver the right level of service to keep your systems running smoothly.
Case Study
Improving Remote Services Hotline Efficiency
- Reduced interaction paths from six teams to three for Tier One Support.
- Significantly streamlines support structure and standardized processes.
Case Study
Lightweight, Containerized Automated Testing Solutions
- Deployed a senior level team to develop a containerized environment.
- The team expedited deployment timelines and exceeded projections.
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